Contact
Support is handled through tickets in the client panel. This page explains how to reach us.
How to reach us
Support is handled via tickets in the panel: your history stays in one place and we can see your site's configuration, so problems get solved sooner. No account yet? Creating one is free, and you can open a ticket straight away.
Support ticket
For technical problems, configuration help and billing questions. First-response targets for each priority (Critical, High, Normal) are on the Service Level page.
Security report
If you found a vulnerability in the product, please tell us through a support ticket before sharing it publicly. We take reports seriously and credit them once a fix has shipped.
Try the docs first
Getting started, DNS setup, verification settings and most troubleshooting steps are written up in the documentation. Your answer is probably already there.
Prepare your message
This form does not send anything. Write your message here, then open a ticket in the panel — create an account if you do not have one, or sign in — and paste it in. Your draft is kept in this browser.